Strengths

Quality Policy of AUO Solar Products

AUO adheres to international quality standards and establishes a highly IT based quality management system, as well as insisting on high-quality products and services to provide customers with a 25-year warranty on power generation performance and 15-year product warranty. AUO became the first company worldwide in obtaining a manufacturing plant certified with ISO 50001 verification in 2011, as well as the first ISO 14045 certificate for product ecological efficiency in 2012, and passed verifications of many international standards at the same time.

 

AUO controls the quality strictly to meet customer needs, as well as to achieve the quality policy of “providing high-quality green products and services on time and creating a win-win situation with customers” through prudent operations of customer oriented process, support process and management process.

  • Customer need management:Through a market survey with respect to customer expectation, an operational strategy is determined in order for the provided products and services to meet customer needs.
  • New product development:APQP (Advance Product Quality Planning) methodology is used effectively for supervision and implementation of product specification as well as development process, design, verification and review to ensure that customers receive high-quality products.
  • Production planning management:Expansion of demand for orders and division of works among various units are enhanced, such that goods are delivered to customers accurately through close communication and operation.
  • Production/Manufacturing management:By combining FMEA (Failure Mode Effect Analysis), CP (Control Plan), SPC (Statistic Process Control) and MSA (Measurement System Analysis) tools, production of high quality products is guaranteed.
  • Feedback:Strategic direction and improvement plan are adjusted effectively in time through feedback from after-sales service process and customer satisfaction survey.

 

Quality Assurance

AUO has a unique in-house laboratory with UL WTDP certification in Taiwan, and a leading professional R&D team in the industry. Development, research, test and production are conducted by R&D Center in Taichung. The fundamental core policy with respect to planning, execution, inspection and feedback is implemented to ensure that each solar module can achieve commitment to power generation for 25 years.

  • In-house laboratory with UL WTDP certification:With the advanced laboratory, product quality is monitored continuously to ensure durability.
  • Beyond the test standards of IEC:The rigorous test standard is beyond the specification of the International Electrotechnical Commission (IEC) by up to 3 times to ensure long-term excellent power generation performance of modules under various harsh environments.
  • Compliance with relevant certifications of various countries:IEC, UL, JET, CEC, MCS, ICIM, VPC。
  • Strict selection of materials:Quality is ensured through use of raw materials provided by world-class manufacturers, and through multiple certification procedures.